Troubleshoot common issues

The sidebar won't open

• Make sure the URLflows extension is enabled in your browser's extensions list (e.g. chrome://extensions).
• Pin the URLflows icon to your toolbar and click it directly.
• Restart the browser — extensions occasionally need a fresh launch after an update.

A bookmark opens in the wrong place

• Open the bookmark's settings and double-check the open location, window size, and tab position.
• If a tab position is pinned, make sure the target index makes sense for your current window.
• Disable App Mode if you need the full browser chrome. See Open links your way.

Refocus closed tabs I wanted to keep

Refocus replaces the entire window. Use your browser's Recently Closed (Ctrl/Cmd + Shift + T) to recover tabs, then adjust your Refocus section so it matches what you actually want open.

Favicons aren't loading

• Toggle favicons off and on again in Settings → Feature Toggles.
• If a single bookmark is missing its favicon, edit it and re-save — URLflows will refetch.

Drag-and-drop isn't working

• Check that drag & drop is enabled in Feature Toggles.
• Drag from the section header or the bookmark's drag handle, not the title text.

My data disappeared

If the browser cleared extension storage, reinstall URLflows and import your most recent JSON backup via Settings → Data Management. See Back up & restore your data.

Still stuck?

Tell us about it and include your browser version and a short description — we'll help.